Platforms
Modular platforms designed for real business impact
OpsMind builds and operates a portfolio of technology platforms that help organizations improve efficiency, visibility, and customer experience. Each platform can be adopted independently or combined as needs evolve.
Core Platforms
Start here. Deploy fast. See value immediately.
OpsMind Voice AI
Arabic & English AI voice automation
- AI receptionist & call answering
- Information hotlines
- Appointment reminders & confirmations
- Arabic & English support
- Call analytics and usage insights
Best for
OpsMind Security Awareness
Employee cybersecurity training platform
- Awareness courses
- Phishing simulation campaigns
- Progress tracking
- Management reporting
Best for
OpsMind Booking Platform
Smart appointment & scheduling management
- Online appointment booking
- Resource & staff scheduling
- Automated notifications
- Multi-location support
Best for
OpsMind AI Assistants
Chat-based AI support across digital channels
- Website AI assistants
- Messaging & chat support
- Knowledge-based responses
- Lead capture & routing
Best for
Advanced Platforms
Build trust. Scale with confidence.
OpsMind Knowledge AI
Private AI assistant for internal knowledge
- Secure document-based Q&A
- Policy & SOP search
- Internal onboarding support
- Role-based access
Best for
OpsMind Insights
Executive dashboards & operational visibility
- KPI dashboards
- Operational reporting
- Data visualization
- Executive summaries
Best for
OpsMind Process Studio
Process mapping & automation readiness
- Process mapping
- Bottleneck identification
- Automation readiness assessment
- Transformation roadmaps
Best for
OpsMind GenoFlow
Genomics platform for MENA populations — the first Arab genome hub
- NGS, Oxford Nanopore, and RNA-seq pipelines
- Germline and somatic variant calling
- Pharmacogenomics, methylation, cell-free DNA
- Clinical reporting in English and Arabic
- Built on the OpsMind Research Platform (ORP)
Best for
SCADA Intelligence
Applied ML for industrial SCADA — forecasting, predictive maintenance, anomaly detection
- Time-series analytics for SCADA load forecasting
- Predictive maintenance for industrial equipment
- Real-time anomaly detection
- Operational monitoring at scale
- Delivered to utility, energy, and large-infrastructure customers
Best for
B2B Matching & Recommendation
Classification and recommendation models for hiring, B2B partner matching, and marketing optimisation
- Talent-to-opportunity placement engine
- B2B partner discovery and matching
- Marketing campaign optimisation
- Three application surfaces, one modelling backbone
- Production-grade ranking and classification
Best for
Travel Technologies
ML-driven demand forecasting and capacity management for tourism operators
- Tourism demand forecasting
- Capacity and inventory management
- Regional language and channel support
- Multilingual WhatsApp commerce flows
- CRM-integrated booking automation
Best for
Not sure where to start?
Every engagement begins with a conversation. Tell us what you're trying to achieve and we'll recommend the right platform.